At Oaky Creek Road Providores ABN 53 147 307 214 (“us”, “we”, etc), we are committed to protecting your privacy as a customer and an online visitor to Our Website.
‘Our Website’ means any website or service designed for electronic access by mobile or fixed devices which is owned or is operated by us. It includes all web pages controlled by us.
We use the information we collect about you to maximise the services that we provide to you. We respect the privacy and confidentiality of the information provided by you and adhere to the Australian Privacy Principles contained in the Privacy Act 1988 (Cth).
By using Our Website, you consent to the data practices detailed below.
Please read our Privacy Policy below carefully.
PERSONAL INFORMATION WE COLLECT
We collect information from patrons, suppliers and employees from various sources including, but not limited to, the following:
In the course of your visits to Our Website or use of our products and services, we may obtain the following information (together ‘Personal Data’) about you:
When you visit Our Website, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse Our Website, we collect information about the individual web pages or products that you view, what websites or search terms referred you to Our Website, and information about how you interact with Our Website. We refer to this automatically-collected information as ‘Device Information’.
The Site is not intended for individuals under the age of 18. We do not intentionally collect Personal Information from children. If you are the parent or guardian and believe your child has provided us with Personal Information, please contact us at the address below to request deletion.
You can review, correct, update or delete your Personal Data by contacting us at the address below.
HOW WE USE YOUR PERSONAL INFORMATION
Personally Identifiable Information: We use the information we collect to deliver our services to you, including: communicating with you, providing technical support, notifying you of updates and offers, sharing useful content, measuring customer satisfaction, fulfilling orders, diagnosing problems and providing you with a personalised website experience.
Marketing communications are only sent to you if you have requested or subscribed to them. You can opt out of our marketing communications at any time by unsubscribing or emailing us and your request will be actioned immediately.
Non-Personally Identifiable Information: We also use the information we collect in aggregated and anonymized forms to improve our services, including: administering Our Website, producing reports and analytics, advertising our products and services, identifying user demands and assisting in meeting customer needs generally.
Any information you choose to make publicly available, such as blog comments and testimonials on our website, will be available for others to see. If you subsequently remove this information, copies may remain viewable in cached and archived pages on other websites or if others have copied or saved the information.
HOW WE USE DEVICE INFORMATION
We collect Device Information using the following technologies:
A cookie is a small file placed in your web browser that collects information about your web browsing behaviour. Use of cookies allows a website to tailor its configuration to your needs and preferences. Cookies do not access information stored on your computer or any Personal Data (e.g. name, address, email address or telephone number). Most web browsers automatically accept cookies but you can choose to reject cookies by changing your browser settings. This may, however, prevent you from taking full advantage of our website.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize Our Website (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
Our website uses cookies to analyse website traffic, provide social media sharing and liking functionality and help us provide a better website visitor experience. In addition, cookies and pixels may be used to serve relevant ads to website visitors through third party services such as Google Adwords and Facebook Adverts. These ads may appear on this website or other websites you visit.
STORAGE AND SECURITY OF YOUR INFORMATION
We will use all reasonable means to protect the confidentiality of your Personal Data while in our possession or control. We hold all hard copy and electronic records of Personal Data in a secure manner to ensure that they are protected from unauthorised access, modification or disclosure.
We retain your personal information for as long as needed to provide services to you and as otherwise necessary to comply with our legal obligations, resolve disputes and enforce our agreements.
In the event there is a breach of our security and your Personal Data is compromised, we will promptly notify you in compliance with the following applicable law.
NOTIFIABLE DATA BREACHES (NDB)
The NDB scheme applies to all agencies and organisations with existing personal information security obligations under the (Privacy Act) from 22 February 2018.
The NDB scheme introduced an obligation to notify individuals whose personal information is involved in a data breach that is likely to result in serious harm. This notification must include recommendations about the steps individuals should take in response to the breach. The Australian Information Commissioner (Commissioner) must also be notified of eligible data breaches through the Notifiable Data Breach statement — Form.
We will conduct a quick assessment of any suspected data breach to determine whether it is likely to result in serious harm, and as a result require notification.
Further information is available at:
https://www.oaic.gov.au/privacy-law/privacy-act/notifiable-data-breaches-scheme
SHARING YOUR INFORMATION
We do not and will not sell or deal in Personal Data or any customer information.
Your Personal Data details are only disclosed to third party suppliers when it is required by law, for goods or services which you have purchased, for payment processing or to protect our copyright, trademarks and other legal rights.
For example, we use Stripe to process our credit card transactions — you can read more about how Stripe uses your Personal Information here: https://stripe.com/au/privacy.
BEHAVIOURAL ADVERTISING
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. You can find more information about how targeted advertising and how cookies work here:
You can opt out of targeted advertising by using the links below:
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.
DO NOT TRACK
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
DISCLOSURE OF YOUR INFORMATION
We may from time to time need to disclose certain information, which may include your Personal Data, to comply with a legal requirement, such as a law, regulation, court order, subpoena, warrant, in the course of a legal proceeding or in response to a law enforcement agency request. Also, we may use your Personal Data to protect the rights, property or safety of Oaky Creek Road Providores, our customers or third parties.
If there is a change of control in one of our businesses (whether by merger, sale, transfer of assets or otherwise) customer information, which may include your Personal Data, could be transferred to a purchaser under a confidentiality agreement. We would only disclose your Personal Data in good faith and where required by any of the above circumstances.
CHANGES TO OUR PRIVACY POLICY
As we plan to ensure our privacy policy remains current, this policy is subject to change. We may modify this policy at any time, in our sole discretion and all modifications will be effective immediately upon our posting of the modifications on this website. Please return periodically to review our privacy policy.
DATA RETENTION
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
ACCESS TO YOUR PERSONAL DATA
If you wish to make a request for access to, or correction of, your Personal Data, or would like further details about how we manage your Personal Data, please contact us by email at hello@oakycreekroad.com.au or by mail using the details provided below:
Privacy Officer
Oaky Creek Road Providores
1 Patricia Court, Nerang QLD 4211
Proof of identity will be required before any Personal Data is disclosed.
CONTACT US
If you have any questions or concerns at any time about our privacy policy or the use of your Personal Data, please contact us at hello@oakycreekroad.com.au